Question 1

Can members book climbing sessions online?

Accepted Answer

Yes, 1club provides online booking through your branded member portal, mobile app, and embeddable website widgets. Members can view your schedule, book open gym sessions or classes, join waitlists, and pay online 24/7. Real-time availability updates prevent overbooking, and automatic notifications keep members informed about their reservations, upcoming sessions, and when waitlist spots open up.

Question 2

How does climbing gym software help with member retention?

Accepted Answer

Climbing gym software improves retention by making the member experience seamless - from easy online booking to progress tracking and automated communication. 1club's AI automatically flags members who haven't visited recently or show declining attendance, so you can reach out proactively. Members can track their climbing progress, view their training history, and manage their accounts through a branded mobile app - keeping them engaged and motivated to return.

Question 3

How much does climbing gym software cost?

Accepted Answer

Climbing gym software pricing varies widely. Traditional platforms like Mindbody can cost $100-$300+ per month with additional fees for features and support. 1club offers transparent pricing with a free plan to get started - no credit card needed - and affordable paid plans that scale with your gym. Unlike legacy software with hidden fees, 1club includes all core features: member management, scheduling, billing, mobile app, and AI-powered insights in every plan.

Question 4

Is 1club suitable for both bouldering gyms and rope climbing facilities?

Accepted Answer

Yes, 1club works for all types of climbing facilities - bouldering gyms, rope climbing centers, and mixed facilities. The software handles class scheduling for technique clinics and training sessions, manages equipment rentals, tracks member certifications and skill levels, and supports both open gym access and structured programming. Whether you run a small bouldering gym or a large climbing center with multiple walls, 1club scales with your operations.

Question 5

What features should climbing gym software include?

Accepted Answer

The best climbing gym management software should include member management with automated check-ins (RFID or QR codes), class and event scheduling, recurring billing and payments, waiver management, attendance tracking, and a branded member portal and mobile app. Look for software that offers online booking widgets for your website, automated waitlists, progress tracking for climbers, and business reporting. AI-native platforms like 1club also provide automatic insights on member engagement and class performance.

Question 6

What is climbing gym management software?

Accepted Answer

Climbing gym management software helps bouldering and climbing facilities manage members, bookings, payments, and operations in one platform. It includes tools for automated check-ins, class scheduling, membership billing, waiver management, and member self-service portals. Modern climbing gym software like 1club uses AI to automate routine tasks, flag at-risk members, and surface insights - so you can spend less time on admin and more time growing your gym.

Climbing gym software that runs on autopilot

Manage members in one place

Run your climbing gym with confidence

Simplify scheduling with a modern climbing gym software

Elevate your climbers' online experience

Try 1club now

FAQ