Gym member management software

Member management software, simplified

Comprehensive member profiles at your fingertips. Bookings, memberships, attendance, payments, preferences, and notes - all in one view.

1club gym management software showing a detailed member profile

What is membership management software?

Gym membership software helps fitness businesses manage members by centralising data and automating daily tasks. It keeps member details in one place, making it easier to engage clients, handle renewals, and keep operations smooth.

A gym CRM software includes tools for onboarding, attendance tracking, payments, communication, reporting, and member self-service — everything you need to save time and deliver a better member experience.

Engage and retain more members

Let members book classes, check in, and track their progress online. Stay in touch with email, text, and push notifications - keeping them engaged and motivated while you save time with effortless communication.


Screenshot of the 1Club Gym web portal dashboard, featuring facility photos, a schedule, and navigation.

Easy access to member information

Instantly view and update profiles, track payments and communications, and monitor training progress so you can deliver personalised support and keep every member engaged. See who needs attention, who's ready to level up, and who might need extra support.

Detailed member profile showing attendance and training progress

Membership management

Create any trial or membership your fitness business needs. Set up drop-ins, recurring memberships, punch cards, appointments, limited memberships, and more. Let members create family accounts where one person manages billing, bookings, and member details for the whole group.

A gym management dashboard showing an attendance log with a line graph, a list of member check-ins, and an AI chat providing data insights.

Digital member sign-up

Let new members join quickly online or on a tablet at your reception. You control every step - customise membership options, capture payments, and collect the necessary details. Streamline onboarding with a paperless process that’s faster for your staff and easier for your members.

The 1club Gym website homepage displayed in a browser, showing gym equipment and the text "Welcome to 1club Gym".

Spot member trends and track growth

AI automatically tags members based on behavior - attendance rising, declining, or at-risk - so you spot opportunities without digging through data. See new member growth, where they come from, and retention trends in clear, actionable reports.

Fitness club admin dashboard showing a member's profile, financial summary, activity, and membership plans.

Easy data migration and export

Import your existing member and attendance data from any gym software or spreadsheet. Your data stays yours—export it anytime you need. Our AI Migration Agent guides you through setup step-by-step, making the switch to 1club effortless.

AI-powered data import screen showing automatically detected contact fields from a CSV file.

Built to grow your gym, not complicate it.

FAQ - gym membership software

Gym membership software helps you manage all your member information in one place - from sign-ups and renewals to attendance tracking and payments. It replaces spreadsheets and paper forms with a system that keeps everything organised and accessible.

They overlap significantly. Membership software focuses on managing active members - their plans, attendance, and payments. A gym CRM (Customer Relationship Management) also includes tools for tracking leads, automating follow-ups, and managing the entire member journey from prospect to loyal customer. Most modern platforms, like 1club, include both.

Look for member profiles, attendance tracking, automated billing, communication tools, and online self-service options. The best platforms make it easy for members to manage their own accounts while giving you clear insights into engagement and retention.

Pricing ranges from free to $450+ per month, depending on features and member count. 1club offers a free plan for gyms with up to 100 members, then transparent pricing from €59/month. You only pay for active members - no setup fees or surprise charges.

Yes - good membership software includes self-service options. Members can update their info, book classes, track attendance, and manage payments online. This saves your staff time and gives members the convenience they expect.