Gym member management software

Member management software, simplified

Comprehensive member profiles at your fingertips. Bookings, memberships, attendance, payments, preferences, and notes - all in one view.

1club gym management software showing a detailed member profile

What is membership management software?

Gym membership software helps fitness businesses manage members by centralising data and automating daily tasks. It keeps member details in one place, making it easier to engage clients, handle renewals, and keep operations smooth.

A gym CRM software includes tools for onboarding, attendance tracking, payments, communication, reporting, and member self-service — everything you need to save time and deliver a better member experience.

Engage and retain more members

Let members book classes, check in, and track their progress online. Stay in touch with email, text, and push notifications - keeping them engaged and motivated while you save time with effortless communication.


Gym members booking classes and tracking progress on mobile

Easy access to member information

Instantly view and update profiles, track payments and communications, and monitor training progress so you can deliver personalised support and keep every member engaged. See who needs attention, who's ready to level up, and who might need extra support.

Detailed member profile showing attendance and training progress

Membership management

Create any trial or membership your fitness business needs. Set up recurring memberships or one-time payments for drop-ins and class packages. Let members create family accounts where one person manages billing, bookings, and member details for the whole group.

Gym owner creating a trial membership for a new client with 1club

Digital member sign-up

Let new members join quickly online or on a tablet at your reception. You control every step - customise membership options, capture payments, and collect the necessary details. Streamline onboarding with a paperless process that’s faster for your staff and easier for your members.

Online member sign-up and class booking interface for a gym

Spot member trends and track growth

AI automatically tags members based on behavior - attendance rising, declining, or at-risk - so you spot opportunities without digging through data. See new member growth, where they come from, and retention trends in clear, actionable reports.

Growth stop with wooden blocks

Easy data migration and export

Import your existing member and attendance data from any gym software or spreadsheet. Your data stays yours—export it anytime you need. Our AI Migration Agent guides you through setup step-by-step, making the switch to 1club effortless.

1club member profiles screen

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FAQ - gym membership software